1. Shipping Overview

Southern Tide Golf Carts works to process and ship orders as efficiently as possible. Shipping times may vary depending on the product, destination, availability, carrier, delivery method, and other circumstances.

The 3–10 business day timeframe is an estimated delivery window and is not a guaranteed delivery date.

2. Processing & Handling Time

Orders are generally processed and prepared for shipment within 1–3 business days after the order has been successfully received and payment has been confirmed.

Orders placed on weekends or holidays may begin processing on the next business day.

3. Estimated Delivery Time

Our standard estimated delivery timeframe is approximately 3–10 business days.

This estimate may include order processing, handling, carrier transit, and delivery time. Actual delivery times may vary depending on the destination, carrier, product availability, and other factors.

4. Shipping Confirmation & Tracking

When tracking information is available, customers may receive a shipping confirmation containing the applicable tracking information.

Tracking information may take some time to become active after the carrier receives or scans the shipment.

5. Golf Carts & Large Items

Golf carts, vehicles, oversized products, and certain large or heavy items may require specialized transportation rather than standard parcel shipping.

Delivery arrangements for these products may vary depending on the customer’s location, product size, transportation provider, and availability.

• Special delivery arrangements may be required.
• Delivery dates may be coordinated directly with the customer.
• Large-item transportation may have different costs than standard shipping.
• Customers should ensure the delivery location is accessible for the selected transportation method.

6. Shipping Costs

Shipping and delivery charges may depend on the product, package size, weight, destination, transportation method, and applicable carrier rates.

Any applicable shipping or delivery charges will be displayed or communicated before the order is finalized whenever reasonably possible.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping or delivery address when placing an order.

If you need to correct an address after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

8. Shipping Delays

Although we work to meet our estimated delivery timeframe, circumstances outside our reasonable control may cause delays.

Possible causes of delay include:

• Severe weather or natural events.
• Carrier delays or transportation disruptions.
• Holidays or unusually high shipping volume.
• Incorrect or incomplete delivery information.
• Remote or difficult-to-access delivery locations.
• Product availability or special preparation requirements.
• Other circumstances outside Southern Tide Golf Carts’ reasonable control.

9. Damaged Shipments

If your order arrives damaged, please contact Southern Tide Golf Carts as soon as possible and provide photographs or other documentation showing the condition of the shipment.

For golf carts, vehicles, and other large items, customers should document significant visible damage before using the product whenever reasonably possible.

10. Missing or Delayed Shipments

If tracking indicates that a shipment has been delivered but you cannot locate it, or if your shipment appears significantly delayed, please contact us so we can assist with reviewing the available shipping information.

A carrier investigation may be required for certain lost, delayed, or missing shipments.

11. Returns & Shipping

Returns are handled according to our Refund & Returns Policy.

Customers should not send a golf cart, vehicle, oversized product, or other merchandise back without receiving return instructions or authorization when required.

12. Contact Us

If you have questions about shipping, delivery, tracking, or an existing order, please contact Southern Tide Golf Carts.

13. Policy Updates

Southern Tide Golf Carts may update this Shipping Policy from time to time to reflect changes to shipping services, carriers, delivery procedures, or business practices.

Last Updated: August 21, 2026